Please open the exercise file and open the work sheet “KPI definition” again.
Now please rate every listed budget-related KPI on a scale from 1 (not important) to 10 (non-negotiable). Enter any additional KPI’s that are important for you if they are not listed already.
Now repeat this exercise for all soft KPI’s and enter any further KPI’s that are important for you.
Once this is done and your main KPI’s and Non-Negotiables are defined, you should be in a good position to set the targets for your team.